Shipping policy
When you purchase goods from our Site (www.deborahwildebooks.com hereafter known as the Site), the goods will be delivered through one of the following methods:
1. Digital goods are delivered instantly by an email from BookFunnel to the email address you used at Checkout. If you do not see it, please check your Spam folder, or if using Gmail, check your Promotions tab.
2. Print books are printed and shipped by BookVault. Print time is usually 72 working hours. After books are printed,
they are shipped.
You are required to provide us with a complete and accurate delivery address, including the name of the recipient if physical goods. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.
EU Shipping
EU customers can enjoy a hassle-free shopping experience with all taxes and duties paid at checkout.
1. VAT and duty Inclusive Pricing: For orders under 150€ (excluding shipping and taxes), all VAT and customs duties are included in the price at checkout. No additional charges on delivery.
2. Quick Customs Clearance: Orders under 150€ benefit from expedited customs processing, resulting in faster delivery times..
3. Separate Shipping Fees: Shipping fees are calculated separately and are not included in the 150€ limit. Please review shipping costs at checkout.
4. Customs Support: If local customs charge any fees upon delivery, please contact our customer support at deborah@te-damedia.com for assistance.
For any questions, feel free to contact our customer support team at deborah@te-damedia.com. Thank you for shopping with us!